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Frequently Asked Questions about Applying for Home Broadband

How to apply for home broadband?

You can apply through the internet service provider's website, customer service hotline, physical store, etc. You can also apply by contacting the direct sales representatives of the relevant providers through this website. They will typically ask you to provide relevant information such as personal details and address.

How to choose the right broadband service provider?

  1. Coverage Area: Ensure the provider's service area includes your location. You can inquire about the provider's coverage area through their website, customer service hotline, or by contacting our website's sales representatives.

  2. You can compare the service packages, prices, speeds, and reviews of different providers. Most telecom companies offer broadband speeds of 100 MB, 500 MB, and 1000 MB for customers to choose from. You can choose a plan with different speeds according to your own requirements and compare the prices and fees of different providers. Not only should you pay attention to the basic monthly fee, but also understand if there are installation fees, equipment costs, contract terms, and other related fees.

  3. You can also ask friends, family, or neighbors about their experiences and recommendations with their broadband service providers.

Is a 100M broadband sufficient for a four-person household to use Wi-Fi?

A 100M broadband connection speed can typically meet the needs of a four-person household, but it ultimately depends on usage patterns. If you are only using basic internet applications like web browsing, social media, and email, a 100M broadband speed should be sufficient. However, if you are using high-bandwidth applications like HD video streaming and online game, a 100M speed might not be adequate

How long does it take to install broadband?

Typically, after you register for broadband service, the installation technician will visit your home within one to two days to install the broadband service. However, some buildings may have specific installation date regulations requiring the telecom company to give advance notice and schedule the broadband service installation

How to cancel existing broadband service?

If you wish to cancel your existing service, you need to notify your current company 30 days in advance. This is due to contractual obligations in place with many companies that require them to be notified ahead of time so they can make the necessary arrangements. Failure to notify the company in advance may result in unnecessary fees or complications.

Additionally, you will need to fill out a form. This form is typically provided by your current company and can usually be downloaded from their website or requested from their customer service representatives.

What is the difference between wifi 6 and wifi 5 router?

Wi-Fi 6 has faster speeds than Wi-Fi 5 Router. Wi-Fi 6 supports higher bandwidth and faster data transmission speeds, with a maximum speed of 9.6 Gbps, which is nearly three times faster than the maximum speed of Wi-Fi 5. Wi-Fi 6 has a wider range than Wi-Fi 5 and is better able to penetrate walls and other obstacles. Wi-Fi 6's signal can pass through more obstacles and provide a more stable connection over longer distances.

How to set up the router?

"Plug your router into a power source and connect it to the internet. Using a mobile device or computer, connect to the router using the Wi-Fi name and password located on the bottom of the router. Once the connection is successful, you should be able to use your internet service provider's network as normal. If you wish to change the Wi-Fi name and password, open any web browser and enter the router's IP address to access the management page. The router's IP address is usually 192.168.1.1 or 192.168.0.1, but the specific IP address can be found in the router's manual. After entering the router's IP address into your web browser, a dialog box will appear asking for a username and password. By default, the username and password for most routers are both 'admin'. Once logged in, you can access the router's settings page where you can make various changes such as the wireless network name, encryption method, password, etc.

What is the difference between 5G Home Wifi and fiber optic 1000M?

Installing a 1000M fiber optic network requires professional techniques and work to lay out the fiber optic network in your home. This is usually done by professional technicians. On the other hand, a 5G home WiFi network does not require additional wiring work, only the installation of a 5G router is needed

What is Mesh Wifi?

Mesh WiFi is a network architecture comprised of multiple wireless routers used to create a seamless wireless coverage area. In traditional wireless network configurations, a single wireless router is responsible for providing network connectivity, with coverage limited by the router's signal range.

However, with a Mesh WiFi system, you can place multiple routers within the desired range. These routers communicate wirelessly to form a network. Each router functions as both a router and a repeater, interconnecting and sharing network data to provide a broader wireless coverage area

What is Mesh Wifi?

Mesh WiFi is a network architecture comprised of multiple wireless routers used to create a seamless wireless coverage area. In traditional wireless network configurations, a single wireless router is responsible for providing network connectivity, with coverage limited by the router's signal range.

However, with a Mesh WiFi system, you can place multiple routers within the desired range. These routers communicate wirelessly to form a network. Each router functions as both a router and a repeater, interconnecting and sharing network data to provide a broader wireless coverage area

What is Mesh Wifi?

Mesh WiFi is a network architecture comprised of multiple wireless routers used to create a seamless wireless coverage area. In traditional wireless network configurations, a single wireless router is responsible for providing network connectivity, with coverage limited by the router's signal range.

However, with a Mesh WiFi system, you can place multiple routers within the desired range. These routers communicate wirelessly to form a network. Each router functions as both a router and a repeater, interconnecting and sharing network data to provide a broader wireless coverage area

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